- Customer Relationship Management (CRM)
- Research and Information Gathering
- Task Automation and Process Improvement
- Data Entry and Database Management
Lantopia is an MSP service provider company offering comprehensive Virtual Assistant Services to small, medium, and large businesses.
What can you expect to pay? We believe in being up-front with our prices as we respect our customers.
- Remote services are billed at $50/hr
- On-site services are $100/hr with a travel fee of $100 per visit
- A monthly retainer starts from $500 which accounts for 15 remote hours of support. This adds 50% bonus support hours for free and is the most economical and preferred by our customers.
What can you expect to get?
Dedicated IT professional with deep knowledge of the technologies needed to help your business. Recommendations on best practices. Fast turnaround and highest quality work with a proven track record.
We guarantee satisfaction or your money back.
Administrative Tasks
- Organize email correspondence and Manage
- Events, Schedule appointments and meetings
- Handle phone calls and provide basic customer support
Calendar and Schedule Management
- Maintain and update calendars for key personnel
- Set reminders for important deadlines and events
- external stakeholders Coordinate and Schedule, meetings with internal
- management for executives Ensure efficient time
Information Gathering and Research
- Research Conduct Internet on various topics
- Gather information for presentations and reports
- Summarize findings and present them in a digestible format
Document Preparation and Editing
- Format documents, Create, edit, and reports, and presentations
- Consistency Proofread content for errors
- Style guidelines and Ensure documents follow company branding
Email Management
- Flagging priority messages, Sorting and filtering emails
- Respond to routine inquiries or forward them to the appropriate contact
- Unsubscribe from spam and promotional emails
Customer Relationship Management (CRM)
- Update customer records in the CRM system
- Assist in managing customer communications
- Generate reports on customer interactions
Social Media Management
- Publish posts on social media platforms and Schedule
- Monitor social media accounts for mentions and messages
- Engage with followers and respond to comments
Online Meetings and Communication
- Manage and Set up virtual meetings through platforms like Zoom or Microsoft Teams
- Coordinate conference calls and webinars
- Distribute meeting agendas and minutes
File Organization and Document Retrieval
- Maintain a well-organized file system for digital documents
- Retrieve documents quickly upon request
- Implement naming conventions for easy identification
Expense Tracking and Reporting
- Track business expenses and organize receipts
- Generate expense reports for reimbursement
- Ensure compliance with company expense policies
Travel Planning and Coordination
- Research and book flights, accommodations, and transportation
- Create detailed itineraries for business trips
- Provide travel-related information to the traveler
Task Automation and Process Improvement
- Identify opportunities for task automation
- Streamline routine processes for efficiency
- Implement tools and technologies to improve workflow
Confidentiality and Security:
- Adhere to strict confidentiality guidelines
- Implement security measures for handling sensitive information
- Stay updated on data protection regulations
Multilingual Support
- Provide support in multiple languages if required
- Translate documents or communications as needed
- Facilitate communication with international clients or partners
Technical Proficiency
- Proficient in using office productivity tools (Microsoft Office, Google Workspace)
- Familiarity with project management tools (Asana, Trello, etc.)
- Basic troubleshooting for common technical issues
Adaptability and Flexibility
- Adapt to changing priorities and tasks
- Handle unplanned or urgent requests with efficiency
- Flexibility to work across different time zones if needed
Communication Skills
- Clear and professional written and verbal communication
- Act as a point of contact for external parties
- Provide regular updates on tasks and projects
Vendor and Supplier Coordination
- Communicate with vendors and suppliers for procurement
- Deliveries and Track orders
- Resolve issues with shipments or product quality
