ServiceDetail Lantopia

Customer Relationship Management (CRM)
Research and Information Gathering
Task Automation and Process Improvement
Data Entry and Database Management

Lantopia is an MSP service provider company offering comprehensive Virtual Assistant Services to small, medium, and large businesses.

What can you expect to pay? We believe in being up-front with our prices as we respect our customers.

Remote services are billed at $50/hr
On-site services are $100/hr with a travel fee of $100 per visit
A monthly retainer starts from $500 which accounts for 15 remote hours of support. This adds 50% bonus support hours for free and is the most economical and preferred by our customers.

What can you expect to get?

Dedicated IT professional with deep knowledge of the technologies needed to help your business. Recommendations on best practices. Fast turnaround and highest quality work with a proven track record.

We guarantee satisfaction or your money back.

Administrative Tasks

Organize email correspondence and Manage
Events, Schedule appointments and meetings
Handle phone calls and provide basic customer support

Calendar and Schedule Management

Maintain and update calendars for key personnel
Set reminders for important deadlines and events
external stakeholders Coordinate and Schedule, meetings with internal
management for executives Ensure efficient time

Information Gathering and Research

Research Conduct Internet on various topics
Gather information for presentations and reports
Summarize findings and present them in a digestible format

Document Preparation and Editing

Format documents, Create, edit, and reports, and presentations
Consistency Proofread content for errors
Style guidelines and Ensure documents follow company branding

Email Management

Flagging priority messages, Sorting and filtering emails
Respond to routine inquiries or forward them to the appropriate contact
Unsubscribe from spam and promotional emails

Customer Relationship Management (CRM)

Update customer records in the CRM system
Assist in managing customer communications
Generate reports on customer interactions

Social Media Management

Publish posts on social media platforms and Schedule
Monitor social media accounts for mentions and messages
Engage with followers and respond to comments

Online Meetings and Communication

Manage and Set up virtual meetings through platforms like Zoom or Microsoft Teams
Coordinate conference calls and webinars
Distribute meeting agendas and minutes

File Organization and Document Retrieval

Maintain a well-organized file system for digital documents
Retrieve documents quickly upon request
Implement naming conventions for easy identification

Expense Tracking and Reporting

Track business expenses and organize receipts
Generate expense reports for reimbursement
Ensure compliance with company expense policies

Travel Planning and Coordination

Research and book flights, accommodations, and transportation
Create detailed itineraries for business trips
Provide travel-related information to the traveler

Task Automation and Process Improvement

Identify opportunities for task automation
Streamline routine processes for efficiency
Implement tools and technologies to improve workflow

Confidentiality and Security:

Adhere to strict confidentiality guidelines
Implement security measures for handling sensitive information
Stay updated on data protection regulations

Multilingual Support

Provide support in multiple languages if required
Translate documents or communications as needed
Facilitate communication with international clients or partners

Technical Proficiency

Proficient in using office productivity tools (Microsoft Office, Google Workspace)
Familiarity with project management tools (Asana, Trello, etc.)
Basic troubleshooting for common technical issues

Adaptability and Flexibility